Returns & Exchanges

At Bottle of Italy, we strive to ensure your gourmet selections arrive in perfect condition. Due to the perishable nature of our products, we offer a 14-day return window for unopened and non-perishable items to guarantee the highest quality standards.

Return Process

• 1.
  Contact Customer Support

  Email our support team with your order number and photos of the items you wish to return to initiate the request.

• 2.
  Verification and Approval

  Our team will review your request within 48 hours to ensure the items meet our safety and quality guidelines for return.

• 3.
  Secure Packaging

  Carefully pack the approved items in their original Italian packaging to prevent damage during transit back to our warehouse.

• 4.
  Refund Processing

  Once we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.